Service plans
Service that fits your business needs.
Based on thousands of projects using Zent technology and services, we have established three different service plans. Each combines our best-in-class technology and professional service in a way that fits your business needs and demands.
Compare plans
Choose the level of care you need.
| Service specification | Full ServicePremium end-to-end serviceComprehensive solution with ongoing on-site maintenance | Value ServiceThe best value for moneyComplete support with personal service manager | Get & ScentPlug and play, do it yourself.Enjoy our state-of-the-art technology and manage your solution independently |
|---|---|---|---|
| Zent appliance | Leased | Leased | Leased |
| On-site installation | — | — | |
| On-site service | — | — | |
| Scent design & match | — | ||
| Fragrance oil supply | — | ||
| Personal service manager | — | ||
| Technology upgrade | — | ||
| 24/7 support line | |||
| Appliance warranty | Unlimited | Unlimited | 1 year |
Consistency, cared for
One partner from installation onward.
A scent program should feel effortless. Zent’s ongoing service keeps your system performing and your environment aligned with the experience you intended.
Routine system inspection
Fragrance replenishment
Output and intensity calibration
Seasonal or brand-led fragrance changes
Responsive support for your space
Service you can rely on.
3 optional service plans
24 hour response time guaranteed
Support calls via email or dedicated hotline
On-site and remote maintenance services
Find your fit